Privacy policy

Effective: May 12, 2024

Our Privacy Policy explains how Fixon Technology Inc.  collects, uses, and discloses information about you. The terms “Fixon,” “we,” “us,” and “our” include Fixon Technology Inc. and our affiliates. We use the terms “member,” “you,” and “your” to mean any person using our Platform or attending related events, including any organization or person using the Platform on an organization’s behalf. This Privacy Policy applies to the processing of information about members and other individuals that we collect when you use our “Platform,” which means any website, application, or services we offer, or when you communicate with us. For information about choices you may have under this policy, please see “Your Choices” below. This Privacy Policy does not apply to the information that you may provide to third parties, such as members, and others with whom you may share information about yourself. For more information about the scope of our Privacy Policy, please see Section 4.5.

To make this Privacy Policy easier to understand, we have provided summaries below. These summaries are not part of the official policy. Even though we have provided summaries, it is important for you to read the entire policy carefully. If you wish to access any particular section of this Privacy Policy, use the list below to jump to that section.

  1. Collection Of Information
  1. Use Of Information
  1. Sharing Of Information
  1. Additional Details
  1. Your Choices
  1. Data Rights
  1. California Privacy Rights
  1. Information for Korean Residents
  1. Contact Us

1. Collection Of Information

Summary: We collect information about you when you:

  1. Create an account;
  1. Use the Platform;
  1. Attend an event;
  1. Visit our website; and
  1. Communicate with us.

We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies.

If you elect to use certain features, we also collect information through other sources, such as social media services, invitations, and imported contacts.

1.1 Information You Provide to Us

We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, choose interests, fill out a form, or communicate with us. The types of information that we may collect include identifiers, such as your name, username, password, email address, postal address, and phone number; payment and commercial information, such as payment method data and purchases, if any; demographic information and any other personal information that you choose to provide, such as photos, choices of interests, gender, date of birth, and professional or employment-related information, including your role, company, and years of experience. Certain information about yourself, such as gender and date of birth, is optional to provide. Your choice of interests is also optional, but we are required to process this information in order to administer your account and to indicate that you are a member of the enterprise team you join. See Section 2 to learn how we will use the information that you provide to personalize our recommendations and other content to you.

On occasion, the information that you give us when you join a group may imply information about your beliefs, political views, health conditions, or your sexual identity. This, and other kinds of sensitive information, is given special protection in accordance with applicable law. Posting personal or sensitive information about others without their permission is against our Community Guidelines.

1.2 Information We Collect Automatically When You Use the Platform

When you use our Platform, we automatically collect internet and other electronic network activity information about you and other information, including:

  1. Log Information: We collect log information about your use of the Platform, including the type of browser that you use; the time, duration, and frequency of your access; Platform pages viewed; your IP address; and the page you visited before visiting our Platform.
  1. Device Information: We collect information about the computer or mobile device that you use to access our Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  1. Geolocation Information: We may collect information about the location of your device each time you use our Platform based on your consent to the collection of this information, such as when you enable location services. For further information see Section 5.2. We may also collect information, such as your IP address, that can sometimes be used to approximate your location based on your device settings.
  1. Information Collected by Cookies and Other Tracking Technologies: We and our service providers collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels). Cookies are small data files stored on your hard drive or in device memory that help us improve our Platform and your experience, and track usage of our Platform. Pixel tags are electronic images that may be used in our Platform or emails, and track usage of our Platform and effectiveness of communications. You can learn more about the types of cookies we and our service providers use by reading our Cookie Policy.
  1. Other Information: Based on your consent, we may collect other information from your device, such as photos from your camera roll or calendar information you want to manage via the Platform.

1.3 Information We Collect From Other Sources

We may collect information about you from other sources, such as through certain features on the Platform you elect to use. We rely on these third parties to either have your consent or ensure that they are otherwise legally permitted or required to disclose your information to us. Examples include:

  1. Social Media Services. If you register or log into your account through a third-party social media service, we will have access to some of your third-party account information from that service, including identifiers, such as your name and other information in that account, and used for purposes such as improving your Fixon We may also have access to third-party account information if you use the Platform feature to share a link. See this article for more information on how to enable or disable the connection between our Platform and your third-party account.
  1. Member Content. We may receive information about you when you or another member uploads photos or posts other content to the Platform. For further details about the rights over this information available to individuals, see Section 6.
  1. Current or Future Corporate Affiliates. We may receive information about you from our current or future corporate parents, subsidiaries, or affiliates.
  1. Information from Google APIs

    Fixon’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. This means we will only use the information in accordance with the requirements set forth by Google, ensuring that data is handled responsibly and in a manner consistent with Google’s policies.

  1. Information From Other Third-Party Sources. In order to provide you with more tailored recommendations, we may obtain information about you from publicly and commercially available sources, such as third-party publishers, advertising networks, and service providers that we use to manage ads on our and other sites, and other third parties as permitted by law. For more information about the data that we obtain from these providers, please contact us at [email protected].

We may analyze and make inferences from the information we collect.

2. Use Of Information

Summary: We use information about you to:

  1. Operate, improve, promote, and protect Fixon and our Platform;
  1. Communicate with you; and
  1. Personalize content.

2.1 Operating our Platform

We may use information about you described above for various business purposes related to operating our Platform, including to:

  1. Provide, maintain, and improve our Platform, including to process transactions, develop new products and services (for example, including you in tests or pilots of new or revised Platform functions, such as messaging or search functionality or using information about your usage of the Platform to develop new or revised messaging or search functionality), and manage the performance of our Platform;
  1. Display information about you, for instance, your list of interests, which will be visible on your profile;
  1. Personalize the Platform, for example, to suggest content in which we think you may be interested;
  1. Allow you to share information about your use of the Platform through a third-party social media service, if you connect your account through that service (which you can turn off at any time) and to provide you with better recommendations;
  1. Monitor and analyze trends, usage, and activities in connection with our Platform;
  1. Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of Fixon and others; to enforce compliance with our policies; and to comply with applicable law and government requests; and
  1. Perform accounting and administrative tasks, and enforce or manage legal claims.

2.2 Communicating With You

We may use information about you for various business purposes related to communicating with you, including to:

  1. Respond to your comments, questions, and requests, and provide customer service;
  1. Communicate with you, in accordance with your account settings, about products, services, and events offered by us and others, to provide news and information that we think will be of interest to you, to conduct online surveys, to contact you about events on our Platform that are being held near your location, and to otherwise communicate with you in accordance with Section 2.3;
  1. Notify you about communications of other members, in accordance with the communication preferences that you indicate in your account; and
  1. Send you technical notices, updates, security alerts and support, and administrative messages.

2.3 Advertising And Other Uses

We may use information about you for various other business purposes, including to:

  1. Provide content, features, or sponsorships that match member profiles or interests
  1. Deliver more relevant advertising to you on and off the Platform;
  1. Facilitate contests and other promotions;
  1. Send you marketing communications, subject to applicable law;
  1. Combine with information that we collect for the purposes described in this Privacy Policy; and
  1. Carry out any other purposes described to you at the time that we collected the information.

2.4 Legal Basis for Processing

If you are in a jurisdiction that requires a specific legal basis for processing personal data, our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it.

  1. We process information about you in order to provide our services in accordance with our Terms of Service, for example, to allow you to join groups or to display your profile to other members; to allow us to send you important service updates; and to perform a contract.
  1. We also process information about you where it is in our legitimate interests to do so and not overridden by your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, responding to your communications, the operation of networks of groups by the network administrators, and improving our Platform).
  1. Sometimes you provide us with sensitive information about you; for instance, the mere fact of joining a certain group may indicate information about your health, religion, political views, or sexual identity. Joining such groups or posting information on the Platform about these topics is entirely voluntary and, depending on the settings of the group and your profile (e.g., public or private), our legal basis for processing any sensitive information is either that you manifestly make it public or your explicit consent.
  1. In some cases, we may also have a legal obligation to process information about you, or may otherwise need the information to protect your vital interests or those of another person. For example, we may process information, if we believe doing so is required by, or in accordance with, applicable law, regulation, legal process, or audits.

3. Sharing Of Information

Summary: We do not share information about you except as described in this Privacy Policy. We may disclose personal information about you, including:

  1. to members or social media services, depending on how you engage with the Platform. Information that is public on our platform is accessible to others both on and off the Platform;
  1. to our third-party service providers who help us to operate or improve our Platform;
  1. to authorities to comply with legal obligations or requests and to protect and defend our rights and property;
  1. to an affiliate or successor entity or otherwise as part of a corporate transaction;
  1. among our businesses and affiliated companies; and
  1. when you direct us to share your information.

We may also share information in a manner that does not identify you, such as de-identified or aggregated information. Such information is not subject to this Privacy Policy.

3.1 Through Our Platform

We share some of the information that we collect by displaying it on our Platform according to your member profile and account settings. Some information, such as username, is always public. Some information, such as interests, is public by default, but can be hidden on our Platform. Some information, such as group memberships, will always be visible to other members of that Fixon group, and may be public, depending on the settings of that group. We recommend that you check the group settings and what information will be available before joining the group to ensure that you are happy with the information that is visible to others.

Information that is public on our Platform is visible to others on and off the Platform.

3.2 Enterprise Teams

If you are part of an enterprise team, this team may now or in the future become part of a network of teams known as a “Fixon Pro” network. Members who administer a Fixon Pro network, known as “network administrators,” have access to the content within their teams, including information about team participants. Network administrators find it helpful to have access to the email addresses of organizers and other members of teams within their networks to easily communicate with and administer the teams. Therefore, we will provide ways for you to share your email address with your team’s network administrator.

3.3 With Our Service Providers

We may use service providers in connection with operating and improving the Platform to assist with certain business purposes, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, and some aspects of our technical and customer support. These service providers, which include data analytics providers (as discussed further in Section 3.5 below), may access, process, and store information about you on our behalf for the purposes we authorize, subject to confidentiality obligations.

3.4 With our Analytics and Advertising Partners

We may share information we have collected about you with others or allow others to use technologies (like cookies, web beacons, and device identifiers) that collect information about your use of the Platform and other websites and online services, to provide analytic services and to serve ads for Fixon. 

3.5 Following The Law And Protecting Fixon

We may access, preserve, and disclose information about you to government entities and other third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Fixon or others.

3.6 Social Sharing And Other Tools

The Platform may offer social sharing features and other integrated tools which let you share actions that you take on our Platform with third-party services, and vice versa. Such features let you share information with your friends or the public, depending on the settings you have chosen with the service. For more information, see this article on Sharing Fixon events on Social Media and this article on Connecting your Social Media Account. The third-party services' use of the information will be governed by the third parties’ privacy policies, and we do not control the third parties’ use of the shared data. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please review the privacy policies of the services that provide these features.

3.7 Affiliate Sharing And Merger, Sale, Or Other Asset Transfers

If Fixon is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, information about you may be shared, sold, or transferred as part of that transaction. We may also share information about you with current or future corporate parents, subsidiaries, or affiliates.

3.8 Other Situations

We may de-identify or aggregate information about you and share it freely, so that you can no longer be identified. Such information is not subject to this Privacy Policy.

We may also share information about you with your consent or at your direction or where we are legally entitled to do so. For example, your information may be shared with event sponsors and others as described to you when you RSVP to an event.  Your information also is made available to other group members and event organizers when you RSVP for and participate in an event.

4. Additional Details

Summary:

  1. Fixon is based in and governed by Canada law and we will be processing, transferring, and storing information in and to the Canada and other countries.
  1. We have implemented technical and organizational measures to protect your personal information. We cannot guarantee these controls will provide absolute security.
  1. This Privacy Policy is periodically updated, and does not apply to third parties.

4.1 Transfer Of Information To Canada And Other Countries

Fixon is based in Canada. Information about you will be transferred to, and processed in, the U.S. and countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards, such as standard contractual clauses, to require that your information will remain protected in accordance with this Privacy Policy.

4.2 Security

We employ technical and organizational measures designed to protect your information that is under our control and that we process on your behalf from unauthorized access, collection, use, disclosure, copying, modification, or disposal, both during transmission and once we receive it. For example, we store all information that you provide to us on servers on which security controls are used. We train employees regarding our data privacy policies and procedures, and authorize employees to access personal information as required for their role. We use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.

Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the “Forgot your password?” link on the login page. You will be sent an email that allows you to reset your password.

4.3 Data Retention

We retain certain information that we collect from you while you visit or are a member of the Platform, and in certain cases where you have deleted your account, for the following business purposes:

1. So you can use our Platform;

2. To ensure that we do not communicate with you if you have asked us not to;

3. To provide you with a refund, if entitled;

4. To provide accurate accounting information to other members about the groups that they organize or administer, and associated memberships;

5. To better understand the traffic to our Platform so that we can provide all members with the best possible experience;

6. To detect and prevent abuse of our Platform, illegal activities and breaches of our Terms of Service; and

7. To comply with applicable legal, tax, or accounting requirements.

When we have no ongoing legitimate business need to process your information, we will either delete it or take steps to de-identify or anonymize it in accordance with applicable law.

4.4 Policy Scope

This Privacy Policy does not apply to information that you have provided or made accessible to third parties, such as other members, including group organizers and network administrators, and others with whom you may share information about yourself. Our Platform may direct you to a third-party service, such as social media services, or a portion of our Platform may be controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our Platform). Disclosure of information to these third parties is subject to the relevant third party’s privacy policy. We are not responsible for the third-party privacy policy or content, even if we link to those services from our Platform or if we share information with these third parties.

Members, including group organizers and network administrators, are directly responsible for complying with all requirements of applicable privacy laws in connection with the information that they obtain and process for the purposes of managing their contacts, organizing and communicating with groups, or administering networks.

4.5 Revisions To This Policy

We may modify this Privacy Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. Depending on the circumstances, we may provide additional notice to you of changes to this Privacy Policy, such as by sending you an email or by displaying a prominent notice on our Platform.

5. Your Choices

Summary:

  1. You can review and change information about you or deactivate your account in your account settings, but we may retain certain information.
  1. You can remove photo tags if you wish.
  1. Consult your device settings for information about how to deactivate location-based features at any time.
  1. You have the right to opt out of receiving Fixon’s promotional messages, but you may still receive other non-promotional communications.

5.1 Your Choices: Account Information

You may update or correct your account information by editing your account settings or by sending a request to [email protected] as described in Section 6 and Section 7. You may deactivate your account by editing your account settings. You may also request deletion of your information as described in Section 6 and Section 7.  You will also be able to choose what information others see about you and who may contact you by using the Privacy Settings section in your Account.

5.2 Your Choices: Location Information

When you first access the Platform, depending on your device settings, we will collect information about your location, which we use to make better recommendations for groups and events in your area, and to improve our Platform. If you do not want us to collect information about your location, then you can prevent this by taking the following steps:

  1. If using a mobile app, by changing the settings on your device.
  1. If using our website, your approximate location information will be obtained via a cookie. Please refer to our Cookie Policy for additional information on how to manage our use of cookies.

Note that our Platform or its features may no longer function properly if you change your settings.

Your mobile device settings may also give you the option to choose whether to allow us to view your geolocation on a continuous basis, only when using the app, or never. Allowing us to view your geolocation when you are not using the app allows us to provide you with recommendations on a regular basis. Please refer to your device’s guide for additional information on how to adjust location services.

5.3 Your Choices: Cookies

We may use and allow others to use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Platform and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.

As stated above in Section 3.4, depending on where you live, you may have the right to opt out of the sharing or processing of your personal information for purposes of targeted advertising (targeting ads based on consumer activity across other sites and services), and you may be able to use your Cookie Settings to select cookies you would like to opt opt-out of, including those used for targeted advertising purposes.

5.4 Your Choices: Promotional Communications

You can control some of the messages that you receive from Fixon and other members by selecting the unsubscribe link in the message that you receive, or by adjusting the communication preferences in your account settings. We will also send you a link to these settings when you first sign up and in subsequent messages. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations. In addition, please consult the privacy policies of other members for information about how to control or opt out of promotional messages from them off the Platform.

5.5 Your Choices: Photo Tagging

You can tag photos of yourself and others. When a photo has been tagged it means that the name of that person will appear alongside the photo, and the tagged photo will appear on the tagged member’s group profile.

We will notify you when another member has tagged your account in a photo or when additional comments are added to such photos. You can remove tags by selecting the “untag” option next to your name. You can also report inappropriate content to Fixon. You are responsible for obtaining permission from non-members to post a photo of them on the Platform.

6. Data Rights

Summary:

  1. You may have the right to exercise data protection rights, including to request that Fixon deletes, amends, or provides you access to your information.
  1. You may have the right to opt out of the sharing or processing of your personal information for the purposes of targeted advertising.
  1. You have the right to opt out of receiving Fixon’s promotional messages, but you may still receive other communications.
  1. You can complain to your local data protection authority about the use of your information.

We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us with your request by sending an email to [email protected]. You can also request deletion of your account and personal information by:

Organizers who want to delete their account and personal information from Fixon, should consult the Organizer Deletion Requests article in our Help Center for additional information, including information on how deleting your account will impact your groups. If you are an organizer, we will wait a few days to process your deletion request, and your request will be withdrawn if you create an event or RSVP to an event within 7 days of submitting your deletion request.

Rights that you may have, depending on the jurisdiction in which you live, may include:

Note that Fixon is a controller of your information. Other members, such as group organizers and network administrators, may also act as controllers of your information. You should contact these members if you have any questions about how they use information that you have provided to them.

We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on the Platform may change or no longer be available to you.

7. California Privacy Rights

During the preceding 12 months, Fixon has collected, used, and shared the categories of personal information described above in this Privacy Policy. We do not consider the ways we share your information as a “sale” for purposes of California law. California residents have certain rights to access, correct and delete their personal information and to request transparency about our privacy practices.  If you would like to access or delete your information, or otherwise exercise your rights under the CCPA, please see Section 6. Once we receive your request, we may verify it by requesting information sufficient to confirm your identity, including by asking you for additional information. If you choose to exercise your rights, we will not charge you different prices or provide different quality of services for exercising your rights unless those differences are permitted by law.

If you are a California resident and would like to use an agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

Do-Not-Track Signals. Some mobile and web browsers transmit "do-not-track" signals. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.

8. Information for Korean Residents

If you are a resident of the Republic of Korea, the following additional information applies to you regarding the handling of your personal information:

1. Data Collection and Use: Fixon collects and uses personal information in accordance with the Personal Information Protection Act (PIPA) of Korea. We ensure that your personal information is handled in compliance with Korean data protection laws.

2. Data Protection Officer: Fixon has appointed a Data Protection Officer (DPO) to oversee our compliance with Korean data protection laws. You can contact our DPO at [email protected] for any inquiries or concerns regarding your personal information.

3. Your Rights: Under Korean law, you have the right to access, correct, and request deletion of your personal information. If you wish to exercise these rights, please contact us at [email protected] .

4. Data Transfers: If your personal information is transferred outside of Korea, Fixon ensures that such transfers are conducted in compliance with Korean data protection regulations and that appropriate safeguards are in place.

5. Complaints: If you believe that Fixon has not complied with the applicable data protection laws, you have the right to lodge a complaint with the Personal Information Protection Commission (PIPC) of Korea.

For more detailed information about how we handle your personal information, please refer to our Privacy Policy.

9. Contact Us

Summary: If you have any questions, you can contact us at [email protected].

Under European data protection law, the controller of your information is Fixon Technology Inc.

If you have any questions or complaints about this Privacy Policy or how we use your information, please contact [email protected].